Connect your account
Create an account on the PharmaConnect website or app and connect it to Penny Fausta. Contact us if you need help linking your account or confirming which features are available.
Digital prescription access
TELUS PharmaConnect
Connect to Penny Fausta through the PharmaConnect website or app to view your prescription profile, request eligible refills and follow order status. Linked accounts can also help caregivers manage prescriptions for dependants and pets.
At a glance
What you can do with PharmaConnect.
Use PharmaConnect to
- View your prescription profile and medication information
- Request eligible refills and check order status
- Receive refill, renewal and order notifications when enabled
- Manage linked prescription profiles for dependants and pets
What to know
Send requests without a phone call
Use PharmaConnect for eligible refill requests, prescription information and order status. A submitted request still needs pharmacy review; wait for a ready notification before coming to pick it up.
Support people and pets in your care
Linked profiles can help caregivers manage prescriptions for dependants and pets from the same account. Ask the pharmacy for help if a profile cannot be linked.
Prescription support
Need help with a prescription?
Learn how Penny Fausta can help with prescription refills, transfers, renewals and medication reviews.
Explore prescription servicesBefore you connect
Have these details ready.
- The email address or mobile number you want to use for notifications
- A current Penny Fausta prescription label or prescription number
- The profile details needed for any dependant or pet account you are authorized to manage
Choose how you connect
Use the website or mobile app.
Create your account with TELUS PharmaConnect, then contact Penny Fausta if you need help linking your profile. Keep prescription and personal health information in PharmaConnect or another pharmacy-approved channel—not regular email.