Who we are

A community pharmacy built around people

Penny Fausta combines personal relationships and professional care in a comfortable, community-rooted pharmacy.

Penny Fausta Pharmacy interior and cross mark

Our mission

To make pharmacy care more personal, understandable and helpful for every person and family we serve.

What guides us

Values you can experience.

Trust is earned through consistent behaviour—not merely claimed.

Care personally

See the whole person, listen with empathy and treat every concern as meaningful.

Practise excellence

Apply sound professional judgement, keep learning and hold ourselves to exceptional standards.

Take ownership

Do what we say, communicate clearly and follow through.

Work together

Collaborate with customers, families, colleagues, healthcare professionals and our community.

Find a better way

Improve thoughtfully, solve practical problems and use innovation where it creates genuine value.

The team

The people behind Penny Fausta.

Local professionals who bring care, clarity and follow-through to the pharmacy experience.

Penny Thomson, clinical pharmacist and owner
Penny Thomson, BSP APA
Clinical Pharmacist · Owner
Fausta Charlong, clinical pharmacist and owner
Fausta Charlong, BSc Pharm APA
Clinical Pharmacist · Owner
Alida Soto, Doctor of Pharmacy and clinical pharmacist
Alida Soto, APA
Doctor of Pharmacy · Clinical Pharmacist
Dr. Angela Coleman
Physician
Dr. Diane Lee
Physician
Ellie Thomson
Front Shop Retail Clerk
Kaya Shepherd
Pharmacy Assistant
Jessica Kneesch
Pharmacy Technician
Manuela Schuetz
Pharmacy Assistant
Emily Kardash
Pharmacist

Our vision

A world where everyone has a community pharmacy that knows them, earns their trust and helps them care for the people they love.

Exceptional care from a pharmacy that knows you.Our standard for every interaction in our community.