A renewal starts with assessment
The pharmacist needs enough information to assess whether a renewal is appropriate. The medicine, condition, stability, monitoring, recent changes and follow-up plan can all matter.
Individual pharmacist assessment
When no refills remain, a pharmacist can review the medicine, how it is being used, recent changes and whether a renewal or prescriber follow-up is needed.

At a glance
What to know
The pharmacist needs enough information to assess whether a renewal is appropriate. The medicine, condition, stability, monitoring, recent changes and follow-up plan can all matter.
Some prescriptions or situations require the original prescriber or another health professional. After reviewing the request, the pharmacist will tell you who needs to follow up.
Contact the pharmacy before medication runs out. Assessment, prescriber communication, an appointment or product availability may require additional time.
Before you contact us
Ready to get started?
We can confirm availability, fees, coverage questions and whether an appointment is needed.