What to provide
Tell us your current pharmacy and which prescriptions you want transferred. Prescription labels, a medication list and your insurance information can help the process.
Bring your pharmacy care together
Prescription Transfers
Tell us which prescriptions you want moved and where they are now. We’ll contact the current pharmacy and let you know if anything else is needed.
At a glance
What this service covers.
Contact us to
- Review which prescriptions you want transferred
- Provide your current pharmacy details
- Coordinate pharmacy-to-pharmacy information
- Clarify restrictions, timing and remaining refills
What to know
What happens next
Penny Fausta contacts the current pharmacy to request the information needed for eligible prescriptions. Timing depends on both pharmacies, prescription status and any follow-up required.
Some prescriptions need a different step
Transfer rules can vary by prescription and circumstance. The pharmacy will explain any restriction, expired prescription, missing refill or prescriber follow-up that affects the request.
Before you contact us
Have these details ready.
- The name and phone number of your current pharmacy
- Prescription labels or a current medication list
- Your Alberta Health Care number, insurance information and preferred contact details
Ready to get started?
Contact the pharmacy.
We can confirm availability, fees, coverage questions and whether an appointment is needed.